Beginner
6 chapters · 3 hours 50 minutes
English · Japanese · Korean|Audio Korean

Skills You’ll Learn

Leader/team leader speaks as F.A.C.T

Learn the leader's feedback principles and F.A.C.T-based feedback methods.

Feedback know-how embodied in examples

Learn appropriate feedback methods for each organization, situation, and type of team member.

The right direction of feedback from leaders

Learn the proper feedback posture a leader should take.

Class introduction


How do you build a team that performs well? After leading teams from large companies, startups, and various places, the answer I got was “feedback.” Good feedback makes both team members and teams grow. However, if you are a novice leader who has just become a leader, feedback will still be difficult and difficult.

In the class, I will share 1) what is good feedback, 2) what is good feedback, what are the skills for good feedback, 3) problem situations that often occur in reality and their solutions, and 4) feedback actions from leaders that can be applied directly to members who have been difficult to reach. Good feedback know-how that can be applied directly to each type of team member and situation, meet in class now.


팀장의 말, 피드백이 정답이 아닐 수 있다는 사실을 인정하는 것

▶ Acknowledging that the team leader's words and feedback may not be the correct answer


Course effect


  • Let's think together about what feedback is good for building a ONE (ONE) team and look for answers.
  • You can learn feedback know-how from leaders based on F.A.C.T (Fearless, Fearless, Candid, Fearless) along with actual examples.
  • You can learn specific feedback actions for each team member type and situation leader to take.



Recommended target


  • Beginner who is leading a team/organization for the first time reader
  • A middle manager who is unsure about what kind of feedback to give to team members on what situations
  • Middle manager, reader HR managers in need of training



Two things make this class special


❶ Leader/team leader speaks as F.A.C.T.!

Direct lecture by the author of 'Good Feedback' with examples from the field

The feedback that drives team members' growth is in F.A.C.T. (Leaders' for a fearless organizational culture Fearless, of members for acceptable feedback Acceptable, an honest leader's CAndid, of the timing to give feedback Timely!)

We will look at each element of F.A.C.T feedback that we have discovered in the field along with actual examples, suggest realistic and specific action plans, and share a guide to growing into a good leader. Once you've taken all of the classes, you'll naturally be a leader who gives and receives good feedback.



❷ Immediately applicable to our team

Realistic and specific guidelines

It's hard to learn exactly how to give 'good' feedback. This is because famous domestic and international theories and examples are overflowing, but they won't tell you how to apply them to our team right away.

Based on the experience of attracting organizations from various cultures while experiencing both startups and large companies, we have prepared a guide that can be of practical help to you.

In addition to the types of members, such as members who do not perform well, members who do not accept feedback, and members who have difficulty collaborating, feedback methods are proposed according to various situations that cannot be avoided, such as performance evaluation results and regular 1-on-1. Instead of theoretical content, you can present a specific action list and apply it directly in the field.


스몰토크를 잘하기 위한 팁

▶ Tips for being good at small talk

선천적인 재능에 대해서 칭찬하는 경우, 자신이 완벽해야 한다는 생각을 가지게 된다

▶ If you praise your innate talents, you will have the idea that you must be perfect

Curriculum

Creator

Sung hwan Pang

Sung hwan Pang

Hello, I'm Bang Seong Hwan, Good Feedback Coach.

I work as a feedback coach who coaches leaders of various organizations to lead their teams with good feedback, and the author of “Good Feedback,” which contains practical feedback know-how in the business.


I work as a team leader leading teams in various places, such as large companies and startups, and I was always thinking about how to create a team with good results.

I tried a variety of methods with team members to build a team that performs well. Of course, it wasn't easy to open up and reach out to team members.

I have experienced many failures, and after a constant effort to build a team that produces results, the answer I found was “feedback.”


For those of you who only found feedback difficult and hard, we've packed real-world feedback tips that you can immediately apply as an incumbent team leader. After listening to the course, you'll naturally be a leader who gives and receives good feedback.


방성환 브런치

방성환 브런치

방성환 링크드인

방성환 링크드인

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